Contact us

südtirolmobil: going the extra mile for you

Feedback, questions and complaints: südtirolmobil is your number one contact for public transport in South Tyrol. Contact us by e-mail, phone or social media – we welcome your feedback and suggestions.

Every day, we strive to make public mobility user-friendly and ensure the highest quality standards. Help us with your ideas! We look forward to hearing from you.

Information on fares and timetables

Contact our public mobility call centre on 840 000 471
Mon-Fri: 6:00-20:00
Sundays and bank holidays: 7:30-20:00

Smart-card passes (activation, blocking, replacements), complaints and notifications

Contact our Südtirol Pass call centre on 840 000 426
Mon-Fri: 9:00-13:00 and 14:00-18:00

Or use this form to contact us online.

Faulty tickets
Can't check in and validate your ticket? Here's what to do.
Read more
Refunds and credit
Our customer service: easy to reach and always there for you
Read more

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